abcd88 Privacy Policy — How We Protect Your Information

Abcd88 is an internationally licensed online betting and casino platform operating in Bangladesh. We place the highest value on our members' privacy and are firmly committed to protecting their personal information.

This Privacy Policy applies to the following:

• For users of the abcd88 website (abcd88.biz).
• For users of the abcd88 mobile app (Android & iOS).
• For anyone participating in any of our services or promotions.

This policy is part of our Terms & Conditions' and should be read together.

Abcd88 only collects information necessary to provide its services. A detailed breakdown of the data we collect is provided below:

Registration & Identity Information

• Full name, date of birth, and gender.
• Mobile number and email address.
• Residential address (city and district).
• National ID or passport number (for KYC verification).

Financial Information

• BKash, Nagad, or Rocket number (for transactions only).
• Deposit and withdrawal history.
• Transaction date, amount, and method.

Usage Data

• Betting history and game activity.
• IP address, device information, and browser details.
• Login time, session duration, and click behavior.

Abcd88 uses your information solely for the purposes listed below — nothing more.

• Service Delivery: Providing account management, betting, and gaming services.
• Payment Processing: Ensuring secure deposits and fast withdrawals.
• Identity Verification: To prevent fraud and misuse.
• Customer Support: Responding to your complaints and queries.
• Promotions: To inform you of relevant bonuses and offers (you may opt out at any time).
• Legal Obligation: Complying with AML regulations and licensing requirements.
• Platform Improvement: Improving user experience and platform security.

Abcd88 does not sell your personal data to third parties. However, limited information may be shared in specific circumstances where necessary to provide our services.

When Your Data May Be Shared

• Payment Processors: Only the financial details necessary to process your bKash, Nagad, or Rocket payment.
• Security Partner: For fraud detection and prevention.
• Legal Authorities: To government authorities under valid legal orders or AML investigations.
• Licensing Authority: To regulatory authorities in order to maintain our licence.

When Your Data Will Not Be Shared

• To advertising companies or marketing agencies.
• On social media platforms.
• To other betting or gaming sites.
• For any commercial purpose without your explicit consent.

Abcd88 follows the highest industry standards to protect your data. Our security measures are detailed below:

• SSL/TLS 256-bit Encryption: All data transfers are secured.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Preventing unauthorized access.
• Encrypted Database: All stored data is encrypted at all times.
• Regular Security Audits: Periodic audits conducted by external specialists.
• Restricted Access: Only authorised personnel have access to specific data.

Abcd88 uses cookies on its website and app to enhance your experience. Cookies are small data files stored in your browser.

What Types of Cookies We Use

• Essential Cookies: For maintaining login sessions and core functionality — these cannot be disabled.
• Performance Cookies: For page load speed and error tracking.
• Preference Cookies: To remember your language and display preferences.
• Analytics Cookies: To understand which features are most used (anonymous data only).

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

As an abcd88 member, you have full control over your personal data. You may exercise the following rights at any time:

Abcd88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as your account remains active. Five years after account closure.
• Financial Transactions: 7 years, as required by legal obligation.
• KYC Documents: Five years after account closure.
• Betting History: 3 years or until account closure.
• Communication Records: 2 years.
• Cookie Information: 12 months or until the browser is closed, depending on the type.

Once the retention period expires, data is securely deleted or anonymized.

Abcd88 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration.
• Additional age verification documents may be requested in cases where there is reasonable doubt.
• If we inadvertently collect information from a minor, it will be deleted immediately.

Abcd88 may update this Privacy Policy as needed. In the event of any changes:

• You will be notified in advance via your registered email and SMS of any significant changes.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of our services after any changes constitutes acceptance of the updated policy.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Privacy Email: privacy@abcd88.biz
• General Support: support@abcd88.biz
• Live Chat: Available 24/7 on the website and app
• Response Time: 24 hours for general queries, 30 days for complex requests